Hostlie provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. Hostlie Provides Shared, Reseller, Master Reseller, Alpha Reseller Hosting Plans All clients of Hostlie are subject to the following terms of service & FUP Policy
Examples of unacceptable material include: IRC Bots, Proxy Scripts, Anonymizers, Pirated Software, Warez, image hosting only sites that do not host an actual domain/normal website content, Escrow, High-Yield Interest Programs(HYIP), Bank Debentures ,Livechat/Chat Scripts,Download sites(Pirated software), Bank Debenture Trading Programs, and Prime Banks Programs, lottery sites, muds, RPG’s, hate sites,Facebook Bots,Instagram bots (Social Networking Related Bots), hacker focused sites/archives/programs,testing environments (Storing your Website Projects), sites promoting illegal activities, Flash Games or Online Gaming Sites, Movie’s, MP3 Songs, File hosting. No refunds will be given.
We reserve the right to refuse service to anyone. Any material that in our judgment that is obscene or threatening is prohibited and will be removed from our servers with or without notice. Failure to respond to email from our abuse department within 48 hours may result in the suspension or termination of your services. If in doubt regarding the acceptability of your site or service, please contact us and we will be happy to assist you. No refunds will be given.
You shall agree to use only licensed and legal third party software in connection with your use of our services. Hostlie reserves the right to suspend or cancel a customer’s access to any or all services provided, at any time, or when Hostlie decides that the account has been inappropriately used or otherwise.
Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita). Any site found to host child pornography or linking to child pornography will be terminated immediately without notice. We will also report this to the appropriate authorities. No refunds will be given.
You are not allowed to create hosting with free domains like .tk .ga .ml .cf and other free domains. The numbers of abuse cases are increased with the use of free domains. If you want to host free domain you need to get approval from our abuse/security team
Hosting Courier Site’s are not allowed under our server. If hosted and notified by our Team We will suspend it. For unsuspension client he/she should send us the Company Registration proof, Identity Proof Provided by the Government After verification we will unsuspend the account. Failure of providing proof within the timeframe will be held in service cancellation and no refunds
U.S. export control regulations forbid trade and impose economic sanctions and embargoes against certain targeted geographic regions, countries, and governments including Iran, Cuba, and Syria. So Hosting Accounts which Such TLD Are not allowed and it will be blocked.
Every cPanel will be allocated with 100% CPU, RAM Up to 1GB, IO & IOPS: Up to 1 GB. In the Shared environment, the sites should maintain the resource under the limit and MySQL query timing should not take long to process. If any accounts using more than the fair usage policy will be suspended and we can give single IP Address access for optimization and no Refund will be given
Uptime The uptime of a server is defined as the reported uptime from the operating system of the server which may differ from the uptime reported by individual services. Hostlie cannot 100% guarantee the uptime status of any server for many factors which may include but not limited to updates to software, malicious or intentional activities, hardware failure, acts of God defined as conditions beyond our (Hostlie and/or the vendors that provide equipment or services to us) control that interrupts services at a facility.
Websites/Servers Down Due to Firewall IP Block Caused by Failed Login Attempts/Excess number of connections from Particular IP are not covered under the Uptime guarantee.
Any service interruptions or downtime due to scheduled maintenance by Hostlie or our network providers will not count towards the uptime guarantee. Hostlie is not liable in any way for failure of third party services.
Hostlie will not be liable for failure or delay in performing its obligations if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labour disturbance, interruption of or delay in transportation, unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies or power used in or equipment needed for provision of the Services.
Mailing Policy and Limits: Sending Bulk emails are not allowed on our server, Per cPanel account can send 150 Mails Per Hour. If any accounts seem to be spamming it will be suspended with or without any notice. Doing Bulk Mails needs VPS/Dedicated Servers for your Purpose. There will be no refund offered to incase of any spamming issue caused due to your services.
At this time we offer Monthly, Quarterly, Semi-Annually, Annually, Bi-Annually According to the Hosting Plans. We do offer our Customers with a 7 days Moneyback Guarantee So you can use the service at risk-free. Our Refund Policy
The corn timing will be on 2:00 AM As per the IST Its the cron time the invoice generation, Service Cancellation, Suspension, Termination, Late Fee Addition will be Done.
All service renewal bills are generated according to the dates they were first activated on. As per the System settings, The service will be suspended on the 5th day from the due date and terminated on the 8th day from the due date. Late Fee of 3$ Will is added to your invoice incase if you didn’t make the payment before the Suspension. The late fee should be paid by you to get your service re-activated.
All services provided by Hostlie may be used for lawful purposes only. Examples of unacceptable material include: IRC Bots, Proxy Scripts, Anonymizers, Pirated Software, Warez, image hosting only sites that do not host an actual domain/normal website content, Escrow, High-Yield Interest Programs(HYIP), Bank Debentures ,Livechat/Chat Scripts,Download sites(Pirated software), Bank Debenture Trading Programs, and Prime Banks Programs, lottery sites, muds, rpg’s, hate sites,Facebook Bots,Instagram bots (Social Networking Related Bots), hacker focused sites/archives/programs, sites promoting illegal activities,Flash Games or Online Gaming Sites,Movie’s,MP3 Songs,File hosting. No refunds will be given.
Resellers: we will suspend the site in question and will notify you so you may terminate the account. We will further monitor your activity; more than one infraction of this type may result in the immediate termination of your account. No refunds will be given.
Direct customers: Your services will be terminated with or without notice. Violations will be reported to the appropriate law enforcement agency. No refunds will be given.
It is your responsibility to ensure that scripts/programs installed under your account are secure and permissions of directories are set properly, regardless of installation method. When at all possible, set permissions on most directories to 755 or as restrictive as possible.
Shared Hosting Packages You are not allowed to use the hosting for Backup Storage, File Hosting/File Sharing/Image Hosting, You are not allowed to Store any Personal Zip files or backup of your files as a Zip in the server. The hosting should contain only the Files used by the Website Scripts. If your hosting account will offline for 24 hours we will refund you on any billing period.
In Shared Environment You are not allowed to Keep Mails more than 2 GB of space per cPanel.If you need space for Email You can upgrade your account to Email Hosting Plans GSuite or VPS.
Reseller clients of Hostlie are responsible for supporting their clients. Hostlie do offer only limited support for Resellers Clients. If a Resellers client contacts us, we reserve the right to place the client account on hold until the Reseller can assume their responsibility for their client. All support requests must be made by the Reseller on their client’s behalf for security purposes. Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients. Hostlie will hold any reseller responsible for any of their client’s actions that violate the law or Hostlie Terms of Service / FUP Policies /. If any Reseller account involved in doing Resource abuse or Unacceptable content abuse’s Web 71 has rights to block the total Reseller since the accounts should maintain under the fair usage policy. Resellers are responsible for their clients how the accounts are being hosted.
Providing Free hosting is not allowed for any Reseller’s/Master/Alpha Reseller’s. If provided the account will be Suspended and no refunds will be given. We will be terminating all the account under the WHM.
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. “Safe lists” and purchased lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice. Sites advertised via SPAM (Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to SPAM sent via fax, email, instant messaging, or usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any account which results in our IP space being blacklisted will be immediately suspended and/or terminated.Hostlie reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with its established policies, or to make any such modifications in an emergency at its sole discretion.
Office: 5-A, 7th Floor, Darussalam Arced, Purana Paltan, Dhaka-1000
Mobile: +880 01400 955505
Office: 5-A, 7th Floor, Darussalam Arced, Purana Paltan, Dhaka-1000
Mobile: +880 01400 955505